Vesu Vinaigre Balsamica 1Lt

We are committed to providing high-quality products and customer satisfaction. If you receive a product that is defective or damaged, we will gladly accept a return or exchange under the following conditions:

 

1. Eligibility for Return

• The product must be returned within 15 days of the delivery date.
• Proof of purchase (receipt or order confirmation) must be provided.
• The defect must not be due to misuse, accidental damage, or wear and tear.

 

2. How to Report a Defective Product

• Contact our customer service team on 698 8301 within the return period.
• Provide your order number, a description of the defect, and clear photos or videos showing the issue.

 

3. Return or Exchange Process

• Once the defect is verified, we will offer one of the following options:
• A full refund to your original payment method
• A replacement product at no additional cost
• Store credit (if preferred)

Return delivery fee for defective items will be covered by us.

 

4. Non-Returnable Items

• Products that have been altered or tampered with
• Items returned after the return window has closed